The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
GBP 20 per day
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Horseback riding
Bowling
Golf course
Fishing
Guest Parking
Electric kettle
Services
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Dinner
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's menu
Room features
Air conditioning
Heating
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
North Street,
York,
United Kingdom,
Y01 6JF,
North Yorkshire
Map view
street view
North Street,
York,
United Kingdom,
Y01 6JF,
North Yorkshire
City landmarks
Museum
National Railway Museum
980 m
Church
York Minster
870 m
York YO1 7HBEngland
York City Walls
700 m
Tower Street
Clifford's Tower
710 m
Museum
York's Chocolate Story
660 m
St. Anthonys Hall Peasholme Green
Quilt Museum and Gallery
960 m
Park
Rowntree Park
1.0
km
Event hall
Merchant Taylors Hall
1.0
km
Shopping Area
Stonegate
700 m
York YO1 8BL
St. Crux Parish Hall
680 m
Goodramgate
830 m
Gallery
York Art Gallery
920 m
Event hall
Saint William's College
880 m
Square
Kings Square
1.1
km
YorkEngland
Yorkshire Wheel
1.2
km
Church
St Denys's Church
1.2
km
Nearby
Museum
Jorvik Viking Centre
420 m
Museum
York Castle Museum
580 m
Church
St Wilfrid's Catholic Church
580 m
Museum
Yorkshire Museum
570 m
12 Clifford St
The York Dungeon
430 m
entrances on Museum St & Marygate
York Museum Gardens
570 m
Event hall
Jacobs Well
390 m
Church
Priory Church of the Holy Trinity
420 m
Public Building
York Guildhall
560 m
Museum Gardens Museum Street
The Hospitium
500 m
St. Leonards Place
De Grey Rooms And Attached Gates
530 m
Square
Saint Helen's Square
560 m
Bootham
The Bars
100 m
Church
Church of St Mary Bishophill Junior
350 m
Restaurants
The Whippet Inn
10 m
15 North Street
Bettys Cafe Tea Rooms
620 m
6-8 St. Helens Square
Revolution
620 m
Coney Street
Kapadokya 50
230 m
24 George Hudson Street
Piccolino
170 m
18 Bridge Street
Vaqueiros
170 m
1 Micklegate
The Riverside Cafe-Bar City Screen Cinema
600 m
13-17 Coney Street
Panda Mami
150 m
19 Bridge Street
Sushi Waka
220 m
14 George Hudson Street
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Great Location
Friendly Staff
Limited Dining Options
Stains in Room
7.2/10
Very good
Rooms
7.4
Location
8.8
Service
7.0
Dining
6.5
Guest reviews
7.2/10
based on 11 reviews
8.1
8.1/10 based on 6640 reviews
Will
United States,
May
2024
7.4/10
My stay at the hotel was a mix of positives and negatives. The location was fantastic, just a short walk from the city center. The rooms were beautifully furnished, but there were some issues like noise from the street and cleanliness. The service was a bit inconsistent, with some staff members being very helpful and professional while others lacked friendliness. The dining experience was decent, with good quality options available. Overall, a convenient choice for exploring the city with some room for improvement.
Rooms
7.0
The rooms, while beautifully furnished, had some drawbacks like noise from the street and cleanliness issues. However, they were ready on time.
Service
6.0
The staff had a mixed performance - some were helpful and professional, while others lacked warmth and there were some misunderstandings, like the parking situation.
Location
9.0
The hotel's location was great, just a short walk to the city center and close to everything, making it convenient for exploring on foot or leaving the car parked.
Dining
7.0
The dining experience offered good quality options, but there were some issues like crowding and table settings in certain areas.
Facilities
8.0
The hotel facilities were standard, providing what you would expect for a comfortable stay.
Hector
United Kingdom,
May
2024
7.4/10
I stayed in a superior river view room with modern decor, offering a comfortable and nice view. The room was pleasant and reasonably well sound-proofed, so there wasn't much noise even though it was close to the elevator. However, the check-in time was delayed, causing unnecessary stress due to a full car park.
Rooms
8.0
My room was pleasant and comfortable, with modern decor and a nice view.
Service
9.0
The staff went out of their way to adhere to recent government restrictions and were very helpful, friendly, and had a good sense of humor. However, despite paying for a river view, I ended up seeing the roof of the restaurant.
Location
7.0
The location was ideal for City centre shops, bars, and attractions, but there were some heating issues in the room upon arrival. Despite the convenient location, noise from party goers coming in could be bothersome.
Dining
7.0
I enjoyed breakfast over the river, although there were delays in serving hot food items. The variety of food offered was exceptional, but some discrepancies in pricing were noted.
Facilities
6.0
The facilities were average, with some room for improvement in terms of room comfort and dining experience.
Ashley
United Kingdom,
April
2024
7.8/10
I had a wonderful experience at the hotel. The rooms were lovely, offering a fantastic view over the river with York Minster in the background. However, there were some brown stains on the wall near the bed. The service was friendly and efficient, and the location couldn't have been better for exploring the city. The dining experience didn't meet my expectations, with limited options. Overall, it was a great stay with a few minor hiccups.
Rooms
8.0
The rooms had an amazing view of York Minster. I would recommend asking for the 8th floor for a stunning landscape of the city.
Service
8.0
The staff were friendly and efficient, making our stay comfortable. They even provided bowls and treats for our pet Merlin.
Location
10.0
The location was perfect, right in York city Centre, ideal for exploring the sights, wine bars, and restaurants.
Dining
6.0
The dining options were not up to the standards I expected. More variety and vegan options would have been appreciated.
Facilities
7.0
The facilities were convenient and enjoyable, but there is room for improvement in the dining area.
Great Location
Limited Dining Options
John
United States,
April
2024
7.4/10
I was pleasantly surprised by the hotel. The room was very clean and comfortable, and the location was perfect being right in the city center with a great view of the river. The dining experience was a bit disappointing given the high prices and limited options, but the staff was friendly and the facilities were well-equipped.
Rooms
8.0
The room was basic but very clean and pleasant.
Service
7.0
The staff were nice and wanted to please, but seemed to struggle with demand at times.
Location
9.0
The location was perfect, right in the city center overlooking the river.
Dining
5.0
The dining was very expensive for what was offered.
Facilities
8.0
The hotel had good bar and restaurant facilities.
James
United Kingdom,
March
2024
8.2/10
I had a mixed experience at this hotel. The rooms, while well-equipped, were on the small side for a superior room and lacked hot air. Despite these issues, they were clean and offered ample storage for our luggage. The service was top-notch, with staff going above and beyond to accommodate our needs. The location couldn't have been better, just minutes from the city center, Cathedral, and shopping areas. Dining was a hit and miss with some delicious options but also some disappointing choices. Overall, a decent stay with some room for improvement.
Rooms
7.0
The rooms, though small for a superior room and lacking hot air, were spacious and clean, albeit quite ordinary.
Service
9.0
The service was excellent, with staff being very good at sorting out any issues and incredibly helpful. I would happily stay here again without hesitation.
Location
10.0
The location was superb, being so central just a minute's walk from everything within the city walls.
Dining
7.0
The dining experience had its ups and downs, with some delicious dishes but also some disappointing elements.
Facilities
8.0
The hotel offered a range of facilities to ensure a comfortable stay, from dry cleaning and housekeeping to tours and ticket assistance.
Beth
United States,
March
2024
6.6/10
I had a mixed experience at the hotel. The rooms were clean and the staff was helpful, but the noise from outside was disruptive, and the parking situation was inconvenient and costly. The breakfast was excellent, but some aspects of the service left a lot to be desired.
Rooms
7.0
The room on the 8th floor was fine, clean, and staff very helpful. However, the noise from outside disrupted our sleep.
Service
6.0
The staff were both very pleasant and worked hard to meet our requests, but some were offhand and unhelpful, and the cleaning schedule was intrusive.
Location
8.0
The location was fantastic, perfect for city-center stays and within walking distance of the train station. However, noise and parking issues detracted from the experience.
Dining
5.0
The breakfast was comprehensive, but could have been warmer. Queuing for toast was a hassle. The price was high for what was offered.
Facilities
7.0
The hotel offered sensible parking arrangements and clean, comfortable rooms. However, the noise levels and lack of available parking were disappointments.
William
United States,
January
2024
7.4/10
I loved the bustling atmosphere of the hotel, and even though it could get rather busy at peak times, I appreciated being able to use the towpath under the bedroom balconies and windows. Once I figured out how to set the heating, the room was nice and clean, though a bit on the small side.
Rooms
8.0
The room was nice and clean, though a bit on the small side.
Service
7.0
The staff were generally very friendly; they did get us a new duvet when needed and took us to our room twice. They said things would be fixed.
Location
9.0
The location was fantastic for exploring the historic city within the walls, ideal for bars and restaurants with the train station just a short stroll away.
Dining
6.0
Breakfast was a bit disappointing as the hot food had been on the plates for too long and was tough and dry; however, the Pork Belly was quite yummy.
Facilities
7.0
The hotel had a help-yourself breakfast which was not of the highest standard in terms of food quality, but it was pleasant to have hot plates with hot food.
Micky
United Kingdom,
January
2024
7.4/10
The hotel offers some mixed experiences. The rooms are a good size, comfortable, and nicely designed but lack certain amenities like bar fridges and coffeemakers. The service, though mostly positive, had some disappointing moments with a lack of explanation or apologies. The location is convenient, with easy access to both the train station and the town center. The dining experience had its ups and downs, with good moments but also some struggles. Overall, a decent stay with room for improvement.
Rooms
8.0
The room was a good size, very comfortable, nicely designed, and had all the expected facilities. The food was very good but slightly expensive.
Service
6.0
The service had some letdowns, especially towards the end of the stay, which overshadowed an otherwise positive experience.
Location
9.0
The hotel is conveniently located with easy access to the train station and the town center, making it a good base for exploring the area.
Dining
7.0
The dining experience had its highs and lows, with some excellent moments but also some struggles with maintaining certain items.
Facilities
7.0
The hotel offered decent facilities, but there were some areas that could be improved for a more seamless experience.
Charles
United Kingdom,
November
2023
6.6/10
The hotel offered a great central location with views of the river and the Minster, but the rooms were disappointingly tiny and lacked warmth. The service was a bit unwelcoming initially, but the location was excellent for exploring the city. The dining experience was nice but could have been warmer, and the facilities seemed basic.
Rooms
5.0
The rooms were disappointingly tiny and lacked warmth, reminiscent of an old Monty Python sketch, but offered stunning views of York Minster and the river.
Service
6.0
The service was a bit rude and unwelcoming at arrival, but improved during the stay.
Location
9.0
The location was excellent, right in the middle of the city with easy access to all facilities and within a short walk to the Minster and river views.
Dining
7.0
The dining experience was nice, but the food could have been warmer and more varied.
Facilities
6.0
The facilities seemed basic and in need of some improvement.
Angela
United States,
September
2023
7.4/10
I had a great experience at this hotel. The room was nice, overlooking the river, clean, and comfortable. The location was superb, close to the city center and historical attractions. The service was mostly good but with some minor issues. The dining was average, not outstanding. Overall, it's a good choice for a stay in York.
Rooms
8.0
I stayed on the 7th floor with a view of the river Ouse and York Minster. The room was spacious, clean, and comfortable.
Service
7.0
The staff were great, polite, and friendly overall. However, there were some minor mix-ups during my stay.
Location
9.0
The hotel is conveniently located, just a short walk from the train station and city center. Although there were loud noises from nearby elements during my stay.
Dining
6.0
The dining experience was okay, not excellent but acceptable.
Facilities
7.0
Richard
United States,
June
2023
7.6/10
The hotel offers a decent stay with clean rooms and friendly staff. However, the extra charges for amenities can add up, affecting the overall value for money.
Rooms
7.0
The room was clean and spacious, but the additional charges for amenities like a safe and ironing board could be considered expensive.
Service
6.0
The staff was generally friendly, but there were lapses in maintaining good service standards on one occasion.
Location
8.0
The hotel is centrally located near major attractions, offering easy access to the river and York Minster. However, some noise from the street can be heard, even with windows closed.
Dining
8.0
The dining experience was enjoyable with a good variety of food options. However, some issues with organization, like uncleared tables, were noted.
Facilities
9.0
The hotel provides additional facilities like dry cleaning, housekeeping, and tours/ticket assistance, enhancing the overall guest experience.
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